Privacy Policy
Last updated: 6/22/2025
1. Introduction
Auto Plus ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us at our dealership.
2. Information We Collect
2.1 Personal Information
We may collect personal information such as:
- Name, address, phone number, and email address
- Driver's license information and Social Security number
- Financial information for credit applications
- Vehicle information and preferences
- Payment and transaction details
2.2 Automatic Information
When you visit our website, we automatically collect:
- IP address and device information
- Browser type and version
- Pages visited and time spent on our site
- Referring websites and search terms
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your information for the following purposes:
- Processing vehicle sales, financing, and service transactions
- Providing customer service and support
- Communicating about appointments, services, and promotions
- Conducting credit checks and financial verification
- Improving our website and services
- Complying with legal and regulatory requirements
- Marketing our products and services (with your consent)
4. Information Sharing and Disclosure
4.1 Service Providers
We may share information with trusted third-party service providers, including:
- Financial institutions for credit applications and loan processing
- Vehicle history report providers (CARFAX, AutoCheck)
- Insurance companies and warranty providers
- Payment processors and banks
- Marketing and analytics services
4.2 Legal Requirements
We may disclose your information when required by law, regulation, or legal process, or to protect our rights and the safety of others.
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Cookies and Tracking Technologies
6.1 Types of Cookies
We use various types of cookies:
- Essential Cookies: Necessary for website functionality
- Analytics Cookies: Help us understand website usage
- Marketing Cookies: Used to deliver relevant advertising
- Preference Cookies: Remember your settings and preferences
6.2 Managing Cookies
You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.
7. Your Rights and Choices
7.1 Access and Correction
You have the right to access, update, or correct your personal information. Contact us to request changes to your information.
7.2 Marketing Communications
You may opt out of marketing communications at any time by clicking unsubscribe links in emails or contacting us directly.
7.3 Data Retention
We retain your information as long as necessary for business purposes and legal requirements. You may request deletion of your data, subject to legal and business obligations.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
9. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.
10. California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt-out of the sale of personal information. Contact us to exercise these rights.
11. Changes to Privacy Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy on our website with a new effective date.
12. Contact Information
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Auto Plus Privacy Office
123 Auto Plaza Drive
Austin, TX 78701
Phone: (555) 123-4567
Email: privacy@autoplus.example.com
Note: For privacy-related inquiries, please use the dedicated privacy email address above rather than our general contact email.